All sizeable urban development projects have challenges, and Charrington Court was no exception. Our project team implemented a bespoke and highly flexible work system to ensure minimal impact on residents while maintaining the highest operational standards.

With a restricted footprint and limited space for storing materials, including the cladding panels, we adopted an innovative approach to material movement and an on-time delivery programme. This reduced the need for storage and negated the time spent sorting panels on-site. The site also includes several public facilities and retail units with adjacent small businesses, and our interface with all of these has been crucial to the project’s successful delivery.

Ensuring resident well-being

Ongoing and effective communication has been critical to the success of this project, with resident liaison a key priority.

We operated an open-door site office, so residents with queries could access staff anytime. The entire programme of works was posted in all communal areas, and our dedicated Resident Liaison Officer engaged closely with residents before work was carried out and supported them throughout to avoid uncertainty and disruption.

The Building Safety Act outlines clear recommendations for better data keeping and documentation about works carried out on buildings. Our high standards and approach to fire safety are clearly defined. We work closely with the client and partners in the design and construction stages through to how we record and evidence, ensuring a ‘Golden Thread’ of information.

Forming part of an all-encompassing asset management strategy, our team adopted best practices in tracking and managing assets throughout the project’s lifecycle. Using our innovative Aconex system, we have ensured a Golden Thread of information, linking each segment of the works with critical information such as certification, compliance documents and warranties.

The complete documentation provided by the Aconex system exemplifies how this project is ahead of the curve, providing the property owner with accurate asset data to inform future installations and maintenance programmes while reassuring residents.