reliable support when it matters most

We’re there when you need us

We understand the importance of maintaining properties to ensure residents are provided with a fully-functioning, safe home. From emergencies to essential repairs, we respond to thousands of maintenance requests each month.

With a deep understanding of the urgency and inconvenience unexpected issues can cause, we promptly address maintenance requests to ensure swift resolutions. We aim to provide a seamless living experience, prioritising the comfort and peace of mind of residents.

 

trustworthy assistance

Providing high quality service

To ensure that each resident receives a high-quality service delivered on time, we’ve adopted the latest technology and a state-of-the-art scheduling system.

We’re proud of our reputation for delivering outstanding repairs, which has been cultivated over many years, by consistently meeting the needs and expectations of the clients and residents we serve.

Our unparalleled service extends across a diverse range of properties, from single dwellings to multi-storey blocks, and from quiet residential streets to bustling thoroughfares.

employee doing maintenance work on resident boiler

enhancing communities

Creating better living environments

In addition to reactive repairs, we carry out work within empty homes, particularly in deprived locations where development is crucial for enhancing communities. We work hard to renew vacant homes to Decent Homes Standards or better, enabling our clients to let their property to residents and address housing shortages within the local area.

Our services include fixes to central heating and boiler breakdown, kitchen and bathroom works, doors, windows and double-glazing fixes, roof repairs, along with cyclical decoration to communal areas.

We strive to create better living environments, ensuring that homes are safe, comfortable, and well-maintained.

employee performing maintenance work

Testimonials

What our clients say about us...

United Living has been a trusted partner for over a decade, delivering multiple workstreams across our housing stock. A strong working relationship has developed over time, and the United Living project team is professional, helpful, and willing to work with us to ensure the work is completed and delivered to excellent standards to meet the needs of our residents.

Neil Watts, Group Director of Repairs and Maintenance, Peabody

Case studies

Our projects…

Peabody – Responsive Maintenance

United Living has been a trusted partner for Catalyst (now part of Peabody) for over a decade, delivering multiple workstreams across its stock portfolio.

Our clients

Proud to work with

a2dominion logo
Bassetlaw District Council logo
Broxtowe Borough Council logo
CHIC Framework Contractor logo
Clarion Housing logo
hexagon logo
Wolverhampton Homes logo
lewisham homes logo
london borough of hounslow logo
luton logo
peabody logo
notting hill genesis logo
nottingham city homes logo
islington logo
pobl logo
people housing partnership logo
sanctuary logo
southwark council logo
stevenage borough council logo
cyngor abertawe swansea council logo
vivid housing logo

News

Our latest news

View all
31/01/2025
building with new fire safe cladding

United Living secures place on CHIC’s Fire & Building Safety Framework

United Living Property Services is delighted to have been successfully appointed to CHIC's Fire...

17/12/2024
residential building with new fire safe cladding

ULPS secures position on Procurement for Housing Fire Safety Works Framework

ULPS is pleased to announce it has been awarded a place on the Procurement...

14/11/2024

United Living secures position on Riverside Group Cladding Remediation Framework

United Living Property Services is proud to announce that it has secured a place...

07/08/2024
man installing shower

United Living secures a place on the CHIC Kitchen & Bathrooms Framework

This new framework encompasses the repair, maintenance, supply and installation of kitchens, bathrooms, wet...

02/08/2024
construction worker drilling outdoor fence

United Living Property Services Secures Top-Tier Ranking in PfH Framework

United Living Property Services has been awarded top-tier ranking in the Procurement for Housing...

26/07/2024
United Living Property Services has won a £40 million contract with the London Borough of Harrow for property repairs and maintenance.

United Living secures £40m contract with London Borough of Harrow

United Living Property Services has won a £40 million contract with the London Borough...

Got a question?

Get in touch

Whether you have a specific project in mind or if you’d like to find out more about our responsive maintenance services and how we can help you, we’d love to hear from you.

Accreditations

Who we work with

Trustmark logo
building a safer future logo
bsi logo
british structural waterproofing association logo
Construction online logo
CHAS logo
Environment agency registered waste carrier logo
Helifix approved installer logo
property care association logo
retrofit academy logo
Safe contractor logo
Rospa gold award logo
SSIP Supplier logo

© UNITED LIVING HOLDINGS LIMITED. Registered No: 10523632. VAT Number: 865246406