Vision & Strategy

Our vision articulates how we create value and have a positive impact in everything we do for our customers, shareholders and communities. We play a crucial role in society and our vision reminds us of the importance of our role in today’s communities and for the need to help our customers create a better future. Our vision defines the ambition of the company.

 

 

Our Vision & Mission

Vision: To be the partner and employer of choice, supporting the increasing demand for high quality, well maintained, sustainable infrastructure and housing.

Mission: We will always aim to fulfil our promise to our customers, shareholders and the communities in which we operate, so that our customer's assets and the people that use them are in a better place when we have completed our work.

Our company is guided by our strategic priorities, which will help us to achieve our vision:

Clients and markets

We are faced with a continually changing operating environment. It is imperative we understand the societal, regulatory, financial and commercial pressures facing us and our clients and we are adapting our business accordingly so that we can continue to support our clients and achieve our financial/growth targets.

Operational excellence

We will improve productivity and customer experience through innovation and creativity. Supported by the utilisation of accurate and timely performance management throughout the Group.

Safety and sustainability

We have an unrelenting focus on health, safety, environment, quality and sustainability with a ‘right first-time’ service.

Invest in our people

We will be a best in class employer by investing in our people – right people, right place, right time and we will embed performance management throughout the Group.

Ethos and Values

Our values are what make us who we are and our teams live by these on a daily basis. We work in partnership with our clients to deliver the best results, everytime.

Community Engagement

Pride is making a positive contribution to the communities and environment in which we work.

"We want to do the right thing... for the right reason"

Partnership Delivery

Relationships with all stakeholders based upon integrity, transparency, trust and respect with effective teamwork and collaboration. 

"Committed to putting people into good homes"

Professional & Passionate

A desire to deliver on our commitments every time, with innovation and enthusiasm.

"What we do, we do well"

Responsible

Sustainability is our responsibility. We are accountable for the wellbeing and safety of all stakeholders and for high quality levels of service and delivery.

"...large enough to deliver every time... small enough to care."

Customer Focused

We seek to work with our clients to deliver success, both in the present and the future.

"We deliver success with care and enthusiasm"

Governance & Our Executive Committee

The Executive Committee is responsible for the effective oversight of the Company and its businesses. It determines the strategic direction, business plan, objectives and governance structure that will help achieve the long-term objectives of the Company and deliver sustainable stakeholder value.

Daren Moseley
Chief Operating Officer
Daren has more than 25 years of management experience delivering refurbishment, maintenance and development works in both the public and private sectors. Prior to joining the company, Daren was Regional Managing Director at Keepmoat Group.

Environmental, Social & Governance

Our understanding of the impact we are having on our planet is increasing, both in terms of how climate risk is already impacting our natural world and the economic systems that finance our business model.

Environmental, Social & Governance

Our understanding of the impact we are having on our planet is increasing, both in terms of how climate risk is already impacting our natural world and the economic systems that finance our business model.

Our industry, by its very nature, is a significant user of natural resources but with ever growing concerns over climate change and the finite nature of these resources, there is a growing acceptance that what we have collectively achieved so far, simply isn’t enough. We are all responsible for protecting our planet and as an organisation we take this responsibility very seriously. 

Our Sustainability Strategy including a plan for carbon reduction sets out our goals and aspirations for 2030, including a number of key performance indicators and targets for the Group.

Our strategy includes three headline targets, which are:

Reduce avoidable waste to zero by 2030

• Reduce carbon emissions to net-zero by 2030

• Eliminate single-use plastic from our supply chain by 2030

Read more about our sustainability programme.

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